If you’re familiar with JIRA for issue tracking, bug tracking, and other uses, you know it can sometimes be tricky to set up and manage. In this concise book, software toolsmith Matt Doar clarifies some of the more confusing aspects by answering difficult and frequently asked questions about JIRA administration.
Practical JIRA Administration shows you how JIRA is intended to be used, making it an ideal supplement to the extensive documentation already available. The book’s chapters are loosely connected, so you can go straight to the information that best serves your needs.
Understand the difference between JIRA groups and JIRA project roles
Discover what JIRA schemes do, and learn how to maintain them
Use a consistent configuration approach to help you use JIRA as a platform
Create a workflow from scratch
Add, modify, and deactivate users
Prepare for a JIRA upgrade, and troubleshoot if necessary
Get remote access to JIRA via email, SQL, REST, and other methods
Matthew B. Doar
Matt Doar runs Consulting Toolsmiths, a software consultancy in Silicon Valley and has extensive experience configuring and customizing JIRA for clients all over the world. He is an Atlassian partner and is part of the wider Atlassian development community.
He also wrote "Practical Development Environments", O'Reilly (2005) which described the basics of software tools - version control, build tools, testing, issue trackers, automation.
Matt also runs the blog http://jiradev.blogspot.com which has a number of similar tips, trick and examples for practical JIRA development.
Chapter 1 Groups Versus Roles
Chapter 2 Resolved, Resolution, and Resolution Date
Chapter 3 Understanding Schemes
Chapter 4 JIRA as a Platform
Chapter 5 Creating a Workflow from Scratch
Chapter 6 The User Lifecycle
Chapter 7 Planning a JIRA Upgrade
Chapter 8 Remote Access to JIRA
Chapter 9 Jiraargh! Frustrations