世界的赚钱公司 - 包括通用电气喜，杜邦，三星，摩托罗拉 等都用六西格玛实现经营业绩惊人的提高。然而，尽管其惊人的成效，在社会上有不少人不知道六西格玛为何物。
The world’s largest and most profitable companies – including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola – have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over $100 billion in bottom-line performance has been achieved through corporate Six Sigma programs. Yet, despite its astounding effectiveness, few outside of the community of Six Sigma practitioners know what Six Sigma is all about.
With this book, Six Sigma is revealed to everyone. You might be in a company that’s already implemented Six Sigma, or your organization may be considering it. You may be a student who wants to learn how it works, or you might be a seasoned business professional who needs to get up to speed. In any case, Six Sigma For Dummies is the most straightforward, non-intimidating guide on the market. This simple, friendly book makes Six Sigma make sense.
With a compelling foreword by Dr. Stephen R. Covey, the internationally recognized leadership authority and bestselling author of The Seven Habits of Highly Effective People and The 8th Habit, and an afterword by Roxanne O’Brasky, President of the International Society of Six Sigma, Six Sigma For Dummies is the most complete and objective book in the market today.
Unlike most other works that are either graduate-level statistics treatises or thinly-veiled autobiographical success stories, Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system.
Intended to help readers understand Six Sigma and how they can use it to improve their performance, this no-nonsense guide explains:
What Six Sigma is all about and how it works
The benefits of Six Sigma in organizations and businesses
The powerful “DMAIC” problem-solving roadmap
Yellow, Green and Black -- how the Six Sigma "belt" system works
How to select and utilize the right tools and technologies
Speaking the language of Six Sigma
Knowing the roles and responsibilities
Mastering the statistics skills and analytical methods
Discover how scientific knowledge of the brain can make you a better leader
Based upon the latest breakthroughs in neuroscience and advances in brain-based education, Leadership Brain For Dummies gives you the edge to influence, lead, and transform any team or organization.
Drawing concrete connections between the growing scientific knowledge of the brain and leadership, this book gives you the skills to assess your strengths and weaknesses as a leader, adopt a style of leadership that suits your characteristics, determine the learning styles of individual employees, and conduct training sessions that can physically change brains.
The author is an international educational neuroscience consultant and an adjunct professor, teaching brain-compatible strategies and memory courses. She is a member of the American Academy of Neurology, the Cognitive Neuroscience Society, and the Learning and Brain Society
Leadership Brain For Dummies provides practical, hands-on guidance for applying the information to make you a better leader
Job interviews are crucial meetings that seal the deal on who gets hired. But, since the previous edition of Job Interviews for Dummies was published, everything about the interview process has changed in ways you need to know about and get comfortable with beforehand.
This completely revised and updated 3rd Edition brings you fully up to speed with the latest technological changes, interview strategies, and negotiation techniques to help you give a show-stopping performance and land the job of your dreams. You learn the secrets of successful Internet video interviewing and find out how to present yourself on a global scale. And, you’ll get plenty of expert advice on giving targeted responses, pinpointing the critical parts of questions, and following up on the interview. In this outstanding handbook of contemporary interview arts, you’ll discover how to:
Out-prepare the competition
Overcome your fear of interviewing
Ask smart questions about the job and the employer
Give the best answers to make-or-break questions
Fit your qualifications to the job’s requirements
Dress like an insider
Survive personality tests
Interview across cultures
Deliver a show-stopping interview performance
Evaluate a job offer
Negotiate a better salary
Have you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you’re already using Lean, but you need to get up to speed. Lean for Dummies will show you how to do more with less and create an enterprise that embraces change.
In plain-English writing, this friendly guide explores the general overview of Lean, how flow and the value stream works, and the best ways to apply Lean to your enterprise. You will understand the philosophy of Lean and adopt it not as a routine, but a way of life. This highly informative book teaches you:
The foundation and language of Lean
How to map the value stream and using it to your business’s advantage
The philosophy of Kaizen
Different tools to improve management, customer service, and flow and pull
How to “Go Lean” within your business and across the industry
Avoid common mistakes in implementation
Seek out resources for assistance
Is your job search stalling out after you submit a resume but before you're offered an interview? With reinvented recruiting technology, unmanageable millions of resumes choking employer databases, and government mandates in the name of diversity, a gigantic change has occurred in the recruiting world over the past several years—and it demands a fresh look at how you write and market your resumes.
Whether you're entering the job market for the first time, changing jobs, or changing careers, Resumes for Dummies, 5th Edition will show you the ropes and rules for a new era in recruiting and job finding. With 85% new content added since the previous edition, this up-to-date guide gives you the very latest strategies on how to create, and more importantly, distribute your resume in today's new job search environment. You'll learn:
Why most generic online resumes fail
How to customize resumes for each job opening
New quick ways to find the right jobs
How to use meta search engines to your advantage
Why both digital and print versions of resumes are still needed
How to use resumes interactively
The resume basics that still knock 'em dead
How to create resumes for your life's changing phases
What to do after you send them your resume
Cover letters are alive and sell! When they’re written right, that is. To stand out in today’s sea of qualified job seekers, learn to craft riveting new breeds of cover letters, create vibrant images online, and discover sensational self-marketing documents you never imagined. This completely revised and updated 3rd Edition of Cover Letters For Dummies brings you all this — plus over 200 great new samples by 62 successful professional cover letter/resume writers.
You’ve probably suspected that passive and sleepy cover letters merely hugging resumes won’t get you where you want to go. Especially in a shaky job market. The verdict’s in. Since the last edition of Cover Letters For Dummies, blazing fast change in tools, technology, and how hiring managers come calling and how we invite them to look us over, means big dramatic changes in our job messages.
In this exceptional handbook of contemporary job messages, you’ll discover fresh ways of thinking about cover letters that captain an entire team of new-style job messages.
A practical workplace guide to handling conflict effectively
Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.
One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace
Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.)
Helps managers and employees sort through problems and make the workplace a more rewarding place
Written for all job hunters - new entrants, mid-level people, very experienced individuals, and technical and non-technical job seekers - Answering Tough Interview Questions For Dummies is packed with the building blocks for show-stopping interviews.
Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible.
Managing For Dummies, 3rd Edition is perfect for all levels of managers. This clearly written, easy-to-understand guide gives you practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees' performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more.
* Tips and advice for new and experienced managers
* All-new chapters on employee encouragement and corporate social responsibility
* Guidance on managing employees by leveraging the power of the Internet
More than 76 million baby boomers will begin retiring in 2011. Eighty percent of boomers expect to continue working past the age of 65 due to financial and healthcare concerns (seniorcitizensguide.com, 1-06). Working After Retirement For Dummies shows retirees and workers approaching retirement age how to stay in the workforce and thrive after 65 or get back into the workforce after retirement. The book covers new job searching and resume writing; how to overcome employer myths about retirement age workers; and the flexibility of various career options from telecommuting to job sharing. In addition, it also covers nontraditional job search methods that work particularly well for seniors. Even retirement age workers who just want to volunteer their time will find helpful, straightforward advice on getting back to work at any age.
Whether you are considering becoming a counsellor, have to provide some form of counselling as part of your job, or are simply interested in communicating well, Counselling Skills For Dummies provides the perfect introduction to the practical basics of counselling.
Starting with a thorough guide to the qualities, knowledge and skills needed to become a ‘listening helper’, the book goes on to provide a framework for a counselling session, helping you to successfully manage a potentially daunting process. It illustrates how you can create a positive relationship between listener and speaker and how asking the right questions is so important to the progression of that relationship. It also shows how you can better understand yourself, which is a crucial step in ensuring that you break down your own barriers to listening.
Know the pros and cons of self-publishing and get your work in print
Thinking about self-publishing your book? This no-nonsense guide walks you through the entire process of going it alone, from preparing your manuscript and creating the perfect title to selling the final product. You'll see how to obtain an ISBN, work with printers and distributors, create a buzz with publicity, and take advantage of electronic publishing.
Discover how to
* Start your own publishing company
* Edit your work effectively
* Design and format your book
* Hire skilled professionals to help
* Manage outside vendors
* Build awareness for your book online
As you look for ways to contribute positively to the global economic and environmental crisis, getting an eco-friendly job provides a two-prong solution. Green Careers For Dummies, a 2010 Green book Festival award winner, introduces you to the wealth of opportunities in the rapidly expanding sustainable career genre.
This book explores the green frontier of careers and shows you how to find a field that is best suited to your primary interests, skills, and goals, and then translating that into the sustainable job sphere.
* Career opportunities in the environmental science, renewable energy, smart grid, green building, transportation, manufacturing, sustainability, policy, and more.
* Job search 2.0 techniques (new media, online, networking, and electronic communications)
* Emerging green jobs that will be created in the next 5 years and beyond
Whether you're a recent college graduate or looking to make a career change, Green Careers For Dummies is your one-stop source for finding your fit in an environmentally responsible job. If you are a career counselor, this book gives you a solid overview of the ever-evolving world of green career possibilities you cn refer to in your work with students and clients.
Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies -- or any other Six Sigma book -- Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice -- today!
* How to form and lead a Six Sigma initiative
* Project alignment with business objectives and strategy
* How to create process flow maps and models
* Chart and graph plotting for analysis and interpretation
* Methods for calculating Sigma scores
* How to quantify variable relationships
The United States imports $1.2 trillion and exports $772 billion in goods on an annual basis. Import/Export For Dummies provides entrepreneurs and small- to medium-size businesses with the critical information they need to begin exporting their products around the world and importing goods to sell in America. This practical guide covers the ins and outs of developing or expanding operations to capture a share of this growing market, with details on the top ten countries with which America trades, from Canada to Germany to China.
Changing careers by choice or due to circumstances beyond your control? Have no fear -- this hands-on guide focuses on helping you find a new job, start a business, or return to school in a detailed, step-by-step manner. With concise, eye-opening self-assessments, you'll understand how to assess your current situation, explore various career ideas, and identify ways to utilize your talents and skills in jobs that suit your lifestyle. You'll see how to build a career that lets you express who you are, fulfill your needs and desires, and live the life you want!
* Detailed, to-the-point explanations on outlining your action plan
* The inside scoop on transforming your passions into career options
* A wealth of tips, tricks, and warnings
* How to blend your ideal career with the realities of your life